Shipping policy
PromptFlow✨ – Shipping Policy
Mavenly sells exclusively digital products — online courses and e-books. We do not ship any physical goods, and there are no shipping charges on any order.
Instant Access Before Purchase
We believe in full transparency. Before you complete your purchase, you can:
- Preview the first module or chapter of every course and e-book free of charge
- Read the full product description, learning outcomes, and curriculum breakdown
- View sample pages or lesson snippets directly on the product page
- Ask us any questions via chat or email before committing to a purchase
We want you to feel completely confident before you buy.
How You Receive Your Product After Purchase
The moment your payment is confirmed, two things happen simultaneously:
1. Instant Access in Your Account You are automatically redirected to your Mavenly dashboard where your purchased course or e-book is immediately available. No waiting. No delays. Access begins the second your order is placed.
2. Download Link Sent to Your Email A download link and your course access details are sent instantly to the email address you used at checkout. This email arrives within 2–5 minutes of purchase and includes:
- Your order confirmation number
- A direct download link for your e-book or course materials
- Login details to access your personal learning dashboard
- Instructions on how to get started
Your Access Never Expires
Once purchased, your product is yours forever. You can:
- Download your e-book as many times as you need
- Access your course from any device at any time
- Re-download materials if you change your device or lose your files
Didn't Receive Your Email?
If your download email has not arrived within 10 minutes of purchase, please:
- Check your spam or promotions folder
- Log in to your Mavenly account dashboard and visit My Orders
- Contact us at norixaltd@gmail.com with your order number
We resolve all delivery issues within 24 hours, guaranteed.